Supplying to customers is all a part of the business. From services to products, businesses are there to meet the needs of their customers and provide them with an excellent service that they’d be happy to use again and again. If you run a business that involves selling products, then you’ll know just how important it is to guarantee excellent customer service, especially if you sell your products internationally. Making sure that customers receive their products undamaged and in a timely fashion can sometimes is tricky, but order fulfillment can make this process much smoother.
What is Order Fulfillment Company?
Order fulfillment refers to the entirety of the sales process from the initial sales inquiry to the product being delivered to the customer. Though the process sounds simple, it can involve several people and be more complex than you might realize. For example, if you were someone that sells handmade products online, you would receive a sales inquiry through your site, which could be anything from a personal site to better-known eCommerce channels like Amazon and E-bay.
Once you’ve received the order request, you need to make sure that the product is packaged up and sent to your customer’s location within the specified timeframe. If you’re just one person operating from your computer at home, this means that you’ll have to make sure that your costs cover postage and packaging through Royal Mail or similar delivery services, and more often than not you can end up losing money in the long run.
Order fulfillment services provide both individual sellers and companies of all sizes the opportunity to cut some of those additional costs and ensure that all of the products you sell are stored, handled, and delivered by a reliable third-party surface. Making use of order fulfillment services from a bonded warehouse facility is one of the best ways to run your business more efficiently whilst saving money and keeping the customer satisfied.
Where can I find these services?
There are plenty of storage warehouses out there that will stock your products until the time comes for them to be shipped, and in many cases, it’s best to keep it local. Find a warehouse with a range of pallet solutions and order fulfillment services that can be used by organizations and individuals with different needs and requirements. Some warehouses offer flexible price packages that can be tailored to meet your specific requirements as a seller.